Do you deliver to Eswatini?

Yes, we deliver to Eswatini through our trusted logistics partner, EPTC (Phutfumani).

How does delivery to Eswatini work?

  • Your order is first delivered to the EPTC warehouse in Kempton Park, Johannesburg.

  • EPTC then transports your parcel across the border into Eswatini.

  • Your order is delivered directly to your provided address.

How much is delivery?

  • E149 (excluding VAT and any applicable duties)

  • This fee covers delivery from Johannesburg to your address in Eswatini.

Will I need to pay additional fees?

Yes.

  • VAT, customs duties, and clearance fees are not included in the delivery fee.

  • These are payable by you, the customer.

  • EPTC will contact you directly with the exact amount before delivery.

Who will contact me about my delivery?

EPTC will communicate with you directly regarding:

  • Delivery updates

  • Any customs or VAT charges

How long will delivery take?

Delivery timelines may vary slightly due to customs processing, but we aim to keep the process as smooth and efficient as possible.

What do I need to ensure for a smooth delivery?

  • Provide accurate contact details and delivery information at checkout.

  • Be available for communication from EPTC regarding your parcel.

Who handles my order once it leaves Adaiah Collective?

Once your order is delivered to the EPTC warehouse, they will manage the final delivery to your doorstep in Eswatini.